Privacy Policy

Savage On ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have. By using our website or placing an order, you agree to this policy.

We collect the following categories of personal data:

• Identity data: full name, date of birth (if provided).
• Contact data: email address, phone number, delivery address.
• Transaction data: order details, payment method, transaction IDs (we do not store full card numbers).
• Technical data: IP address, browser type, operating system, pages visited, time on site.
• Usage data: how you interact with our website, search queries, products viewed.
• Marketing preferences: whether you have opted in to receive marketing emails or SMS.

• Directly from you when you register, place an order, or contact us.
• Automatically via cookies and similar technologies when you browse our site.
• From third parties such as payment processors (bKash, Nagad) and delivery partners.

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. Types of cookies we use:

• Strictly necessary cookies: required for the site to function (e.g., session, cart).
• Analytics cookies: help us understand how visitors use our site (e.g., page views, time on site).
• Preference cookies: remember your settings such as dark/light mode.

You can control cookies through your browser settings. Disabling strictly necessary cookies may affect site functionality.

• To process and fulfil your orders, including delivery and payment.
• To manage your account and provide customer support.
• To send order confirmations, shipping updates, and important notices.
• To send promotional emails or SMS if you have opted in (you can opt out at any time).
• To improve our products, website, and customer experience.
• To comply with legal obligations under Bangladeshi law.
• To detect and prevent fraud or security incidents.

We do not sell your personal data. We share it only with:

• Delivery partners (name, phone, address) to fulfil your order.
• Payment processors (bKash, Nagad) to process transactions securely.
• Cloud service providers (e.g., Neon for database hosting) under data processing agreements.
• Legal authorities if required by law or court order.

• Order data: retained for 7 years to comply with Bangladeshi tax and accounting laws.
• Account data: retained while your account is active, plus 2 years after deletion request.
• Marketing preferences: retained until you opt out.
• Technical/analytics data: retained for up to 24 months.

We implement industry-standard security measures including encrypted database connections (TLS), hashed passwords (bcrypt), and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under applicable law, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate data.
• Deletion — request deletion of your data (subject to legal retention obligations).
• Objection — object to processing for marketing purposes.
• Portability — request your data in a machine-readable format.

To exercise these rights, contact us at realonik43@gmail.com. We will respond within 30 days.

Our site is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.

For privacy-related queries, email us at realonik43@gmail.com.